We received reports of syncing issues with FTQ, and our team is investigating this. We will update this page with all developments.
Notifications
Wealthica Product Notifications
We received reports of issues with adding new Wealthsimple Crypto connections. Our dev team is investigating this. We will update this page with all developments.
This issue has now been resolved.
Wealthica Product Update
We're excited to bring you the latest updates on Wealthica's transition to a paid model, a move that has not only been well-received but has also led to significant developments and positive user feedback. The shift to a paid service is enabling us to enhance our offerings and provide a superior experience…
We are working to resolve connectivity with RBC DI, following new security methods put in place by RBC. You can follow the incident here: https://wealthica.freshstatus.io/incident/406535
We received reports of syncing issues with National Bank Online Banking, and our team is investigating this. We will update this page with all developments.
Follow the incident page here: https://wealthica.freshstatus.io/incident/404971
[Questions & Discussions on Reddit here.]
Dear Wealthica users,
First, please accept my apologies for the lack of communication related to the pricing structure changes that were implemented this morning. We've been working for months on shifting our model from free to paid, it started with last year's announcement and introduction of the Connect…
Hey Wealthica users!
What we fixed...
We’ve been busy fixing bugs and making updates to make your investment journey smoother than a freshly paved road. This week, we released a few more fixes for PC Financial and although the issue is a bit more complex than we thought, we are getting there. Please try it…
A fix has been issued and users are now reporting successfully connecting with Shakepay. You may receive an email from Shakepay to confirm your connection when trying to connect with Wealthica. Please refer to our Knowledge Base article here.
We are scheduling a infrastructure change from Monday, October 2 to Tuesday, October 3. Some add-ons could be unavailable during this time. Follow the status page here: https://wealthica.freshstatus.io/admin/incidents/planned/391987
Hey Wealthica users!
What we fixed...
This week, we fixed an outage where 2FA requests failed to show up for some users. This issue affected many institutions, and our dev. team did necessary changes to make sure this doesn’t happen again. We also had some issues with IA connectors (specifically Private Wealth and Investia). For…
We have resolved an issue where some first connection attempts with institutions that have 2FA were unsuccessful. This issue started on August 24, 2023. We have now resolved this, and first connections with 2FA enabled accounts are back to normal success rates. If you had an issue connecting with an account with 2FA in the…
Hey Wealthica users!
What we fixed...
This week, we released a fix attempt for CI Direct Investing (Virtual Brokers), please try reconnecting it in your Wealthica, and let us know if you still experience issues. Also, we are working on a few other fixes for Manulife Securities, so if you experience issues with it, let…
Hey Wealthica users!
What we fixed...
This week, we released a fix for BMO Nesbitt Burns, and all connections should be working well under our new connector.
We've published a fix that affected some Manulife GRS where users were not able to connect this institution on the mobile app due to the optional account number…
Hey Wealthica users!
What's new...
We’ve been busy fixing bugs and making updates to make your investment journey smoother than a freshly paved road.
The newest version of the mobile app is available on the App Store and Play Store, so please be sure to update to the latest version: 2.4.0.
We've optimized the…
We are verifying a fix to resolve an outage with National Bank Online Banking. Please try reconnecting your account. You can follow this incident here.
Hey Wealthica users!
What's new...
We have published a new version of the mobile application on both iOS and Android. There are numerous performance improvements and bug fixes. This version includes the highly requested Dark Mode, which you can enable from the Preferences menu.
What we fixed...
This week, we received a few reports…
We have located the issue where certain accounts were not connecting due to an unsupported plan type. The Sunlife connector does not support Long-Term Incentive Program (LTI) plans and accounts with this plan type were not connecting. We are not able to support LTI plans at this time. The connector will now automatically ignore this…
We are now featuring Allan Tong's After the Close comment right at the top of your Wealthica dashboard. Each day, Allan reviews and comments about what happened on the market.
He also identifies the highlights of the day and some of the top moves. Discover Allan's After the Close on the Wealthica Browser App.
We have published a new version of Vancity's connector through Plaid. If you are using the legacy connector through Yodlee, please add it as a new connection and archive your old connection.
We released a new Core connector for RBC Online Banking. You will find it in the normal connector list (search for RBC) with a "CORE" label on the right. We decided to build this online banking connector for RBC as alternatives for Yodlee and Plaid proved to be totally unreliable or incomplete.
Note that RBC Online…
We have resolved an issue where select users were encountering a message "Access Refused". If you encountered this error, please try again now. It should connect correctly.
We've added support for Wise! Please note that only balances are supported. Transactions are not supported at this time.
The issue has been fixed. We are investigating an issue with Sunlife where balances are showing 0$. You can follow up on the incident here. It seems to be related with identifying the different versions of the portal. We target a resolution before the end of the week.
If you are looking to track your dividends, have a look at the Income Investor Power Up! The Income Investor power-up offers a variety of features that are useful for investors who are focused on dividends and passive investing. Read more here.