JAN 19TH 2018
This issue has been resolved and syncs are now back to normal level.
A recent update to Wealthica, coupled with the rapidly growing number of new users and institutions in the platform, caused some institutions to remain in “Rescheduled” or “Syncing” state for extended period of time. This particularly affected users with TD, RBC or Tangerine accounts. This issue is now resolved. If you’re still having problems with your institutions, please contact us at firstname.lastname@example.org for personalized help.
DEC 11TH 2017
We are investigating some synchronization delays that are affecting a few user accounts and institutions. All institutions will be resynchronized as soon as we resolve the issue. Thank you for your patience!