{"id":125613,"date":"2026-01-21T11:02:46","date_gmt":"2026-01-21T16:02:46","guid":{"rendered":"https:\/\/wealthica.com\/blog\/?p=125613"},"modified":"2026-01-21T11:02:48","modified_gmt":"2026-01-21T16:02:48","slug":"%f0%9f%9a%80-product-update-fixes-for-national-bank-td-webbroker-sun-life-wealthsimple-more","status":"publish","type":"post","link":"https:\/\/wealthica.com\/blog\/%f0%9f%9a%80-product-update-fixes-for-national-bank-td-webbroker-sun-life-wealthsimple-more\/","title":{"rendered":"\ud83d\ude80 Product Update: Fixes for National Bank, TD WebBroker, Sun Life, Wealthsimple &amp; More"},"content":{"rendered":"\n<p>We\u2019ve rolled out another round of fixes and improvements to restore connectivity and improve reliability across several institutions. Here\u2019s what\u2019s included in this update:<\/p>\n\n\n\n<p><\/p>\n\n\n\n<h3 id=\"rtoc-1\"  class=\"wp-block-heading\">\u2705 Fixes<\/h3>\n\n\n\n<p><strong>National Bank Independent Network (MyPortfolio+)<\/strong><br>The outage affecting MyPortfolio+ has been resolved. Connections should now be restored, and accounts should sync normally again.<\/p>\n\n\n\n<p><strong>TD WebBroker \u2013 Transaction Import<\/strong><br>We fixed an issue that was preventing transactions from importing correctly for TD WebBroker accounts. Transactions should now appear as expected after refresh.<\/p>\n\n\n\n<p><strong>Sun Life \u2013 OTP Support<\/strong><br>We\u2019ve added support for Sun Life\u2019s one-time password (OTP) authentication flow. Users should now be able to complete authentication and refresh their accounts successfully.<\/p>\n\n\n\n<p><strong>Canaccord \u2013 2FA Issue<\/strong><br>A problem with two-factor authentication for Canaccord accounts has been fixed. Connections should now complete without errors.<\/p>\n\n\n\n<p><strong>Wealthsimple \u2013 OAuth Connection<\/strong><br>We resolved an issue affecting Wealthsimple OAuth connections that caused refresh or authentication failures. Accounts should now reconnect and sync properly.<\/p>\n\n\n\n<p><strong>Transaction Rules \u2013 Deletion Issue<\/strong><br>An issue preventing some users from deleting transaction rules has been fixed. Transaction rules can now be managed and removed as expected.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<h3 id=\"rtoc-2\"  class=\"wp-block-heading\">\ud83d\udd27 Still working on<\/h3>\n\n\n\n<p><strong>Rogers Bank<\/strong><br>The ongoing Rogers Bank issue is related to our connection provider. We\u2019re actively working with them to restore full functionality as soon as possible.<\/p>\n\n\n\n<p><strong>Canada Life<\/strong><br>We\u2019ve made several updates to the Canada Life connector. Users experiencing issues are encouraged to try reconnecting their accounts while we continue working toward a full resolution.<\/p>\n\n\n\n<p><strong>Equate Plus (formerly Computershare Employee)<\/strong><br>Some users are experiencing syncing issues with Equate Plus accounts. We\u2019re currently investigating and working on a fix.<\/p>\n\n\n\n<p><strong>Desjardins &amp; SFL Investments<\/strong><br>There is an ongoing outage affecting Desjardins and SFL investment accounts. We\u2019re investigating the issue and working on a full resolution. <\/p>\n\n\n\n<p><strong>Manulife VIP Room<\/strong><br>We\u2019re aware of connection issues affecting Manulife VIP Room accounts and are actively working to resolve them.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>We\u2019ve rolled out another round of fixes and improvements to restore connectivity and improve reliability across several institutions. Here\u2019s what\u2019s included in this update: \u2705 Fixes National Bank Independent Network (MyPortfolio+)The outage affecting MyPortfolio+ has been resolved. Connections should now be restored, and accounts should sync normally again. TD WebBroker \u2013 Transaction ImportWe fixed an&hellip;<\/p>\n","protected":false},"author":21,"featured_media":125616,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[12],"tags":[62,685,1248,684],"class_list":["post-125613","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-journey-updates","tag-aggregation","tag-investments","tag-open-banking","tag-wealthica"],"acf":[],"_links":{"self":[{"href":"https:\/\/wealthica.com\/blog\/wp-json\/wp\/v2\/posts\/125613","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wealthica.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/wealthica.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/wealthica.com\/blog\/wp-json\/wp\/v2\/users\/21"}],"replies":[{"embeddable":true,"href":"https:\/\/wealthica.com\/blog\/wp-json\/wp\/v2\/comments?post=125613"}],"version-history":[{"count":1,"href":"https:\/\/wealthica.com\/blog\/wp-json\/wp\/v2\/posts\/125613\/revisions"}],"predecessor-version":[{"id":125618,"href":"https:\/\/wealthica.com\/blog\/wp-json\/wp\/v2\/posts\/125613\/revisions\/125618"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/wealthica.com\/blog\/wp-json\/wp\/v2\/media\/125616"}],"wp:attachment":[{"href":"https:\/\/wealthica.com\/blog\/wp-json\/wp\/v2\/media?parent=125613"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/wealthica.com\/blog\/wp-json\/wp\/v2\/categories?post=125613"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/wealthica.com\/blog\/wp-json\/wp\/v2\/tags?post=125613"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}